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MARKET TEES Policy

Refund & Return Policy

At MARKET TEES, we’re all about happy fans. Because our products are custom-printed and often limited-edition, please read this policy carefully before placing your order.

Important: All sales are final unless your item arrives damaged, defective, or incorrect. Each tee, hoodie, and sweatshirt is made-to-order specifically for your purchase.

1 All Sales Are Final

MARKET TEES products are made-to-order, which means we cannot accept standard returns or exchanges after purchase.

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Custom Printing: Every tee, hoodie, and sweatshirt is printed after your order is placed.
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Limited Editions: Once a design is sold out, it may be gone for good and cannot always be remade or replaced.

2 Before You Order

Please take a moment to review your order details carefully before completing checkout.

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Double-Check Sizes: Use the size chart available on every product page before choosing your size.
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Review Design Details: Zoom in on product images and read the product description carefully.

3 Need to Change Your Order?

Contact us immediately at [email protected] with your order number.

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Deadline: Change requests must be made within 1 hour of purchase.
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No Guarantees: Changes depend on production status. Once printing starts, we cannot modify or cancel the order.

4 Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, we’ve got you covered. Please follow the steps below so our team can review your claim quickly.

1

Report within 30 days

Email us at [email protected] with your order number.

2

Send clear photos

Include photos of the issue, the item, and the packaging so we can verify the problem.

3

We review your case

Our team will investigate and respond as soon as possible, usually within 48 hours.

4

Replacement or refund

If approved, we may offer a free replacement when available, or a refund if replacement is not possible.

5 Non-Qualifying Issues

The following issues do not qualify for returns, exchanges, or refunds.

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Buyer’s Remorse: For example, changing your mind or not liking the color after delivery.
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Incorrect Size Chosen: We cannot replace an item if the wrong size was selected by the customer.
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Minor Design Variations: Colors may look slightly different from screen display to printed product.

6 Shipping Costs

Shipping responsibility depends on the reason for the request.

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Returns: Customers cover return shipping unless the mistake was caused by our team.
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Verified Replacements: We pay shipping for approved damaged, defective, or incorrect item replacements.

Need Help?

Our support team is here to help with order issues, damaged items, incorrect products, or policy questions.

Email Support [email protected]
Response Time 24–48 hours, Monday–Friday, 9 AM – 5 PM EST
MARKET TEES — Unofficial Goods. Underground Supply.